Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Ottawa. City Operations

Site: Ottawa - Laurier Ave W - City Hall

Service: By-law and Regulatory Services - Licenses

Alternate Name OCR ; Ottawa. City Operations
Location & Accessibility
Located In Community Ottawa
Address & Map
Client Service Centre
110 Laurier Ave
Ottawa, ON K1P 1J1
View Google Map
Intersection Elgin St and Laurier Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot * parking meters
Description and Services
Description (Service) Licenses are required for the following: business licenses, dog and cat registration, marriage licenses, burial permit, event and lottery licensing.
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Ottawa (City of)
Eligibility Varies depending on the license
Application Most forms are available on the Website * Business licenses can be obtained at 735 Industrial Ave on the 2nd floor * Any other type of license can be obtained through the Client Service Centres situated around the city.
Languages English ; French
Service Categories Animal Regulation ; Business Registration/Licensing ; Charitable Gambling Permits ; Death Related Records/Permits ; Marriage Licences
Waiting List Various time frames depending on the license
Contact Information
Office Phone 24 hours 3-1-1 ; business licenses 613-580-2424 ext 12735 * administration 613-580-2424 ext 44280
Toll Free Phone 1-866-261-9799
TTY Phone 613-580-2401
Fax Administration 613-580-2719 ; 613-580-2495
Social Media Facebook Flickr Instagram Twitter YouTube
Primary Contact Coordinator Business Licensing
Alternate Contact Chief, By-law and Regulatory Services
Primary Executive Deputy City Manager, City of Operations Porfolio
Alternate Executive General Manager, Emergency and Protective Services
Other Details
Established New City of Ottawa: 2000
Funding City / Town ; Fees
Elections City Council is elected.
Resources Website
Accreditation No

Agency Overview

Locations for this Service

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.